Service & Ride Guide
Planning Your Trip
You can plan your trip on Tempo Line 1T just as you would with any other AC Transit line! Visit our Trip Planning page to learn more.
Due to the COVID-19 pandemic, in support of physical distancing, each Tempo bus can accommodate up to 16 riders. Tempo buses at or over capacity cannot safely add more riders. When a bus reaches capacity, the bus operator will turn on the “Drop-Off Only” sign and continue to stop at every station, but the doors will remain closed unless a rider requests a stop. When a rider exits the bus, you may be asked not to board due to overcrowding. Please wait for the next available bus. Riders waiting at the station can check the digital message sign for alerts, letting them know the status of the next bus.
Learn more about riding AC Transit during COVID-19 here.
Exclusively offered on Tempo Line 1T, try the new beta version of AC Transit’s real time rider capacity feature. Tempo riders can now plan their trip based on real time rider capacity arrival and departure information. Riders can find out how many seats are available before they board. Refer to the icons to determine whether it is safe to ride depending on how crowded the bus is. Now available on desktop and mobile.
Tell us what you think about the ACT RealTime rider capacity feature by taking this short survey: https://www.surveymonkey.com/r/ZBBP2TK
This survey will be available until 5 p.m. December 14, 2020. After completing the survey, please leave your name and email address to be entered into a drawing for a free 31-day bus pass.
Tempo Line 1T Map
Tempo Line 1T replaces Line 1, taking you down East 14th Street in San Leandro through the vibrant neighborhoods along International Boulevard to Downtown Oakland.
Service & Frequency
Tempo Line 1T runs 24 hours a day, 7 days a week to connect riders, communities, and neighborhoods to the things that move them.
Tempo Line 1T features brand-new curbside and median stations. Many Line 1 stop locations have changed. Make sure to familiarize yourself with the new line map and station locations when planning your trip.
Line 1 Riders: Find out which Tempo Line 1T station is closest to your previous Line 1 stop here.
Before You Board
Always use crosswalks, pedestrian walk signals, and designated access points to access Tempo stations. When you arrive at a station, digital message signs at each station provide ACT RealTime information so you always know when the next bus is coming. Press the button on the pole near the digital message sign to play an audio version of the active messages.
While you are at the station, please don’t smoke, vape, eat, drink, bike, skate, skateboard, or scooter. We need your help to keep everyone safe and to keep stations at their best for our community. We appreciate your assistance!
Make sure to pay at the station before you board the bus! There is no option to pay on the bus. Tempo Platform Agents can help you navigate the new service and answer any questions you have.
Boarding and Exiting the Bus
Tempo stations are at the same level as the bus floor to ease the boarding experience for riders with mobility devices, bikes, strollers, and carts, as well as seniors and people with disabilities.
Multi-door boarding minimizes crowding. To further ease the boarding process, some doors are designed for certain riders. Here are the details on where you should board:
Middle doors: Riders with mobility devices or who require priority seating should board here; other riders are welcome to board after these riders.
Rear doors: Riders with bikes and strollers should board here; other riders are welcome to board here as well.
Front door: The front door will only be used in an emergency. For boarding during regular service, please use the middle and rear doors.
Bikes can be rolled on board and right into a bike rack inside the bus. These bike racks can accommodate up to three bikes. Please secure your bike in the rack. If the space is full, please wait for the next bus. AC Transit is not responsible for loss or damage to bikes.
If you are traveling with a stroller, please read our stroller policy.
When you’re at the station, avoid getting close to the edge of the station and always wait behind the yellow warning strip. As always, wait for the bus to come to a complete stop and allow other riders to get off before boarding the bus. If someone near you is boarding with a mobility device, please allow them to board first. If someone near you is bringing a bike or stroller on board, try to allow extra room for them to wheel these items on board and secure them as necessary.
When you’re on the bus, enjoy your ride! Tempo buses stop at every station along the line. Dedicated stop request buttons are available to let the bus operator know that someone with a bike or mobility device needs to exit the bus and may need extra time. As the bus approaches your stop, make sure you’ve gathered all your belongings and are prepared to start moving toward the exit once the bus comes to a complete stop. Once the bus comes to a complete stop, exit the bus through one of the open doors.
Title VI Information
AC Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of, its services on the basis of race, color, or national origin as protected by Title VI
of the Civil Rights Act. For more information on AC Transit’s civil rights programs and the procedures to file a complaint, please check this civil rights webpage.